Public Service Officer

The Public Service Officers (PSO) are non-sworn staff members who provide 24-hour assistance to customers at the police desk of the police station. The PSO is generally the first person that a customer interacts with when entering the lobby or calling the police station.

The PSOs provide vital law enforcement support by maintaining warrants, entering data, and monitoring the state and national law enforcement computer systems. Further, the PSOs provide assistance to the public by issuing alarm permits, accepting residential security watch applications, and providing vital information on city services to customers.


The PSO section can fingerprint for non-concealed handgun license purposes by appointment only.  Please contact 972.291.5181 option 0 to schedule an appointment. The cost is $10 per card.

For concealed handgun licensing fingerprinting information please visit the Texas Department of Public Safety website.